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ABOUT OUR COMPANY
Connor Claim Service is a family-owned and operated property claims resolution firm serving the insurance industry since 1975. With nearly five decades of dedicated service, we have a proven track record of handling a diverse range of claims including fire, wind, hail, flood, tornado, earthquake, vandalism and more. Our extensive experience positions us as industry leaders, capable of managing a diverse array of claims for our valued clients. We have successfully navigated the intricate landscape of residential and commercial property damage claims across the nation, and we have built enduring relationships with our clients based on trust, dedication, competency, and expertise.
Our team of certified, honest, and impartial appraisers and umpires possess the requisite knowledge and skills to navigate your claim toward a just and equitable resolution in a timely and cost-effective manner. We understand that each claim is unique and may involve intricate challenges. To meet these challenges, we offer innovative solutions that leverage our accumulated knowledge and skills, as well as the latest trends and technologies in the industry. Our commitment extends beyond mere claims dispute resolution and appraisal services; it is a dedication to the well-being and satisfaction of our clients and their policyholders. We treat every appraisal assignment with the same meticulous attention, care, and expertise that our clients have come to expect from us. We provide unwavering support to our clients and their policyholders, thereby ensuring that we meet and exceed our client’s expectations in the ever-changing world of claims.
Our team is well-equipped to handle simple to very complex appraisals. We have the experience and knowledge to manage claims of all sizes and complexities, from minor residential property wind or water damage claims to multi-million-dollar commercial and industrial fire losses. Our team is well- versed in the latest industry trends and technologies, and we are always ready to adapt and evolve to meet the needs of our clients and their policyholders. Our commitment to excellence and customer satisfaction makes us the best choice for insurance companies looking for a qualified appraiser, umpire, or alternative dispute resolution specialist.
FREQUENTLY
ASKED QUESTION
WHAT DOES THE APPRAISAL PROCESS ENTAIL IN INSURANCE CLAIM?
The appraisal process serves as a mechanism for resolving disagreements between an insurance company and a policyholder regarding the extent of a loss. When consensus on the loss value proves elusive, both parties can turn to an umpire, who will issue a final determination. Details outlining the invocation of the appraisal clause and its procedures can typically be found in the Conditions section of most homeowner or business owner policies. Here's a breakdown of how the process typically unfolds:
Initiation of Appraisal
When a dispute arises over the amount of loss, either the policyholder or the insurance company can demand an appraisal.
Selection of Appraisers
In response to a written request from the other party, each side appoints a competent and impartial appraiser within 20 days.
Umpire Selection
The two appraisers collaborate to choose an umpire. Should they fail to agree on an umpire within 15 days, a judge from a court of record in the state where the "residence premises" are located can make the selection.
Loss Assessment
The appraisers independently determine the amount of the loss. If they reach an agreement, known as "the award," that amount becomes the final loss value. In the case of a failure to agree, they submit their differences to the umpire, and a decision concurred by any two parties sets the final loss amount.
Cost Distribution
Each party is responsible for compensating its appointed appraiser, and the expenses of the appraisal and umpire are divided equally. It's important to note that appraisals don't address disputes related to coverage issues.
The appraisal process is designed to facilitate a fair and impartial resolution to disagreements concerning the valuation of a loss, offering a structured and transparent method for both parties involved.